FAQ

Can you ship?

Yes, BrownstoneBin will be available as a ready-to-assemble kit in 2023, which can be shipped anywhere. Meanwhile, BrownstoneBin delivery in New York City is included at no additional fee with our installation service.  

What discounts are available?

Yes, BrownstoneBin discounts are available to property managers and other trade professionals.  Please contact us for more information.

Can I assemble BrownstoneBin myself?

Yes. BrownstoneBin has been designed as an easy-to-assemble, high-quality product.  Currently, BrownstoneBin installation is available in New York City from the professional team at BrownstoneWorks.com.  In 2023, BrownstoneBin will be available as a ready-to-assemble kit which can be shipped anywhere, and assembled by you or your handyman. 

Can you install BrownstoneBin for me?  

Yes!  BrownstoneBin installation is available in New York City from the professional team at BrownstoneWorks.com. 

What maintenance does BrownstoneBin require?  

BrownstoneBin is a low-mainenance, very resilient, high-quality product.  Simply use a hose or soft cloth to rinse off BrownstoneBin.

Can I lock BrownstoneBin closed?

Yes! The front door is lockable with the included/welded stainless slider lock inside BrownstoneBin. To lock the top lid, use the welded hasp and a padlock offered on our SHOP page.

BrownstoneBin guarantees its products to be free from defects in material and function for a period of FIVE YEARS from the day of delivery to you, assuming normal use.  The warranty does not cover theft and nor defects caused by vandalism, negligence, accident, tampering, improper use, modification nor any causes unrelated to defective material and workmanship.  The BrownstoneBin warranty is extended only to the original purchaser and is non-transferable. BrownstoneBin reserves the right to review any warranty claims to determine the best remedy.  This warranty excludes surface imperfections including color fading caused by normal wear and tear.

Do you have a return policy?

BrownstoneBin products are special order, final sale and cannot be returned or exchanged..

Does BrownstoneBin offer a Warranty?

Yes!  The Limited Warranty is extended solely to the original purchaser for a five year period from date of purchase against defects in material, parts and workmanship under normal use. The warranty does not cover theft, vandalism, negligence, tampering or improper use. BrownstoneBin reserves the right to assess the nature of the defects within the warranty period and to determine the best course of action to remedy the defect. This warranty excludes scratches, dents, and other blemishes caused by wear and tear under normal use or color fading due to exposure to the elements over time.